| Thursday, October 14, 2010- DEMETRA HALL |
| 09:00 – 09:30 |
Registration |
| 09:30 – 09:40 |
Opening remarks from the Master of Ceremonies, Ms. Rania Traiforos, Investment Promotion Officer - Business Development, Cyprus Investment Promotion Agency (CIPA) |
| 09:40 – 09:45 |
Welcoming address by Mr. Jonathan R. Cohen, Deputy Chief of Mission of the Embassy of the United States of America (C) |
| 09:45 – 09:50 |
Welcoming address by H.E. Mr. Frank C. Urbancic Jr., Ambassador of the United States of America
"U.S. and Cyprus: A bilateral business relationship growing closer" |
| 09:50 – 10:00 |
Dr. Tom Davis, Director of the Cyprus American Archaeological Research Institute (CAARI)
"Regional Entrepreneurs since 10,000 B.C." (C) |
| 10:00 – 10:20 |
Keynote Speaker: Mr. William Edwards, Chief Executive Officer, EGS LLC
"The Best Sectors for Franchise Development Today" (C) |
| 10:20 - 10:40 |
Ms. Rosemarie Hartnett, President, Abrakadoodle: "Empowering Women through Franchise Ownership"(C) |
| 10:40 - 10:55 |
Mr. John Harris, International Marketing Manager, Crestcom International
"Is Franchising Right For You?" (C) |
| 10:55 - 11:10 |
The Cyprus Investment Promotion Agency (CIPA):
Presentation of film "Doing Business in Cyprus" |
| 11:10 – 11:30 |
Coffee Break |
| 11:30 - 11:50 |
Mr. Benjamin Simon, Director of Development Europe and Africa, Global Franchise Group:
"Training: learning a proven business concept; the Franchise competitive advantage" (C) |
| 11:50 - 12:10 |
Mr. Panikos Tsiailis, Member of the Management Team and Executive Board, Leader Tax and Legal Services, PricewaterhouseCoopers:
"Tax and Financial Considerations on Locating Your Master Franchise (Holding Company) in Cyprus" (C) |
| 12:10 – 12:30 |
Mr. Mike Shattuck, President International Operations, Focus Brands: "Evaluating and Selecting the Right Franchise Organization" (C) |
| 12:30 – 12:50 |
Mr. Miltos Michaelas, Director, International Business Banking, Marfin Laiki Bank:
"Cyprus as a Financial Services Center - What it means for International Business" (C) |
| 13:00 – 14:30 |
Lunch hosted by the Conference Organizers for all participants- Cyan Restaurant, Amathus Hotel |
| 14:30 – 14:50 |
Dr. John M. Kalogerakis, CEO, JMK Ltd:
"Achieving Excellence in Franchising Business Practice" (C) |
| 14:50 – 15:10 |
Mr. Lysandros Ioannou, Chairman, PHC Franchised Restaurants Public Ltd:
"The Franchisee's Perspective" (C) |
| 15:10 – 15:30 |
Panayiotis G. Roussopoulos, Managing Director, The Franchise Co:
"Franchising - A Tool for Development of SME's" (C) |
| 15:30 – 15:45 |
Mr. Bachir Mihoubi, President and CEO, FranCounsel Group
"Negotiating for a Master Franchise: a Win-Win Approach" (C) |
| 15:45 – 16:00 |
Mr. Renos K. Michaelides, President and CEO, Filellinon Group (Hard Rock Café Greece and Cyprus):
"How to Protect Your Intellectual Property in Franchising" (C) |
| 16:00 – 16:15 |
Coffee Break |
| 16:15 – 16:30 |
Mr. Paris Zachariades, Executive President, Century 21 Greece and Cyprus
"Acquiring the Right Real Estate for Your Franchise" (C) |
| 16:30 – 16:50 |
Mr. Brian Sant Angelo, Global Business Development, Export-Import Bank of the United States (Through Videoconference):
"Financing Options - How to get Funding to Set up Your Franchise" (C) |
| 16:50 – 17:00 |
Closing remarks for the day |
| 18:00 – 19:00 |
Networking Cocktail Reception hosted by the Conference Organizers - Pool Area, Amathus Hotel
The Ambassador of the United States of America, Nicosia Frank C. Urbancic, Jr. will make brief remarks |
| Friday, October 15, 2010 |
NOTE: throughout Friday, October 15, 2010 and starting at 09:00 a.m., the participants will have the ability to have one-on-one meetings with Franchisor companies to discuss cooperation opportunities. All appointments will take place in Demetra Hall
For online appointment bookings , please click here: ( appointment scheduling). Running coffee will be available for the duration of the workshops and one-on-one meetings. |
| Workshops: - Athenaeum 3 & 4 Halls |
| 08:30 – 9:30 |
"How to Provide Gold Standard Customer Service"
By John Harris, International Marketing Manager, Crestcom International |
| 09:30 – 10:30 |
"Why, How & Where to Take Your Franchise Global"
By Bill Edwards, CEO, EGS LLC |
| 10:30 – 11:30 |
"Developing Leadership Skills in Women"
By Rosemarie Hartnett, President, Abrakadoodle |
| {This workshop focuses on helping women determine what leadership really means, how they can develop leadership skills and what kind of network is necessary to empower them to become successful business owners}. |
| 11:30 – 12:30 |
"Hard Rock Café Athens - Project development of the Hard Rock brand"
By George Kokkinis, General Manager & Katerina Ginis, Sales and Marketing Manager, Hard Rock Café Athens |
| 12:30 – 13:30 |
"CENTURY 21 Workshop for Prospective Franchisees"
By Paris Zachariades, Executive President, Century 21 Greece & Cyprus |
| 13:30 – 14:30 |
"The Challenge of Coaching People for Excellence in Franchising – Practical Considerations"
By Dr. John M. Kalogerakis, CEO, JMK Ltd |
| {This workshop will give delegates practical tools to succeed in COACHING PEOPLE in everyday Franchising practice}. |
| 14:30 – 15:30 |
"Cold Stone Creamery – Building a Global Brand"
By Eddy Jimenez, Vice President of International Development & Logistics, Kahala |
| 15:30 – 16:30 |
"What should you expect from the Franchisor?"
By Mr. Patrick J. Lahoud, Sales & Marketing Manager, Colombiano Coffee House |
| 16:30 – 17:30 |
"Franchising & Retailing: Trends and Dynamics"
By Panayiotis G. Roussopoulos, Managing Director, The Franchise Co |
